Shipping Policy

At Candle Elegance ®, we are committed to providing fast and reliable shipping. Our shipping rates are calculated exactly by weight, ensuring you only pay for what is necessary to get your organic beeswax candles home safely.

Processing & Shipping Times

• Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).

• Shipping Time: Delivery typically takes 3-5 business days via USPS or UPS for domestic orders within the United States.

• Expedited Shipping: Available at an additional cost during checkout for faster delivery.

Shipping Rates

Our shipping costs are determined by the exact weight of your order. The total cost is calculated automatically at checkout based on the weight of your items and your selected shipping method.

Shipping Carriers

We partner with trusted carriers to ensure safe delivery: USPS and UPS.

Lost, Stolen, or Damaged Packages

• Lost Packages: If your package is lost in transit, please contact us at info@candleelegance.com, and we will assist in locating your shipment.

• Stolen Packages: Candle Elegance ® is not responsible for stolen packages marked as ‘delivered.’ Please ensure a secure delivery location.

• Damaged Items: If your order arrives damaged, contact us within 48 hours with photos of the packaging and product, and we will arrange a replacement.

Order Changes & Cancellations

Once an order has been placed, we cannot guarantee modifications. If you need to make a change, please contact us immediately at info@candleelegance.com.

Candle Elegance ® is a brand of Cruisin Organics, Inc.